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At the moment I'm having major problems with receiving and sending emails. Apparently there was an influx of viruses into Ihug over the weekend which resulted in a backlog of email. I was receiving them over twelve hours late. Yesterday I couldn't send any myself and when I rang the helpline I kept getting put on hold. I swear if I'd had to hear "Counting the Beat" one more time I was going to do something drastic. Finally I went to their homepage and they had posted an explanation of what was happening. Apparently not only had their servers gone down but the influx of phonecalls complaining about it had overloaded their system as well. They really need to get their act together as it's not the first time this year we've had outages and unlike Telecom which gives you a month's rent if you're without a phone for twenty four hours Ihug doesn't compensate its clients.
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